• Tickets purchased on the website are not returnable or refundable.

• Reservations are only available for individuals over 18 years old.

• It is prohibited to bring any food or drinks from outside and they will be confiscated.

• Blue Horse management has the right to confiscate items brought to the event, food, beverages, dangerous materials or potential weapons.

• Blue Horse management also completely disclaims responsibility for the materials it confiscated.

• The ticket holder is obligated to follow the instructions and protocol of the Blue Horse Organization Department. Otherwise, the visitor will be excluded from the event venue and the ticket amount will not be refunded.

• Commitment to public taste in appearance, prohibits wearing transparent, short, or revealing clothing for women.

• It is prohibited to appear on stage, stand, approach or be exposed to the performers.

• Physical assault or verbal abuse of employees, performers, or attendees is prohibited.

• Please adhere to the designated seating areas according to the ticket classification.

• Make sure to wear the Blue Horse bracelet.

• Vandalizing La Maison Beach property exposes you to legal accountability and a financial fine, as determined by Blue Horse management.

• Blue Horse management is completely not responsible for visitors in the event of injury or death, God forbid.

• Blue Horse management is not responsible for the loss of personal property, so we ask you to pay attention and preserve it.

• Blue Horse management provides a parking area, and completely disclaims all responsibility regarding visitors’ cars / any traffic accident, God forbid, that puts the car owners under responsibility.

• Documentation of the event is available to the media and attendees, and there is a possibility that photos, video or recorded audio clips may appear that may be published on various media or the Internet, so Blue Horse management completely disclaims responsibility.

• If the ticket is tampered with, forged, or even reused, it will expose you to legal accountability.

• Blue Horse Security Management has the right to conduct a routine inspection to allow entry to the event to ensure safety and security at this event.

• If the visitor leaves the venue during the event, the visitor is offered to purchase a new ticket.

• Blue Horse management or security has the right to exclude the visitor from the event according to the management’s terms and conditions stated, and the ticket value will not be refunded.

• Customers have the right to submit a request to refund the amount of tickets to Blue Horse in the event of cancellation or postponement of the event within 24 hours from the date of announcing the cancellation or postponement of the event in any of the following cases only:

• If the event is canceled due to force majeure or earthquakes, fires or floods, God forbid. The ticket holder has a deadline to recover the ticket amount within 24 hours from the time of announcing the cancellation of the event. This will be announced via Blue Horse’s Instagram platform, which is _bluehorse & lamaisondobhur. *If the customer does not contact Blue Horse management within the specified period, the ticket is considered not It is absolutely valid and will not be returned.
• Refunding the amount for the ticket is done through the bank account from which the purchase was made the first time, and we do not have any other methods.

• Blue Horse's policy does not grant the right to exchange tickets under any circumstances, and the ticket cannot be used for another event.

By purchasing a ticket you agree to be bound by the terms and conditions of this event.